ACK Cathedral Diocese of Kitale

Last Updated: November 19, 2025

1. Introduction

Welcome to the ACK Cathedral Diocese of Kitale ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

Name and contact information (email address, phone number)
Parish affiliation and membership details
Donation information and payment details
Event registration and RSVP information
Prayer requests and testimonies
Contact form submissions and inquiries

Automatically Collected Information

When you access our website or mobile app, we may automatically collect:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, click patterns)
Location data (with your permission, for parish finder features)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

To provide and maintain our services
To process donations and send receipts
To send updates about diocesan news, events, and activities
To respond to your inquiries and support requests
To manage event registrations and RSVPs
To improve our website and mobile app
To analyze usage patterns and optimize user experience
To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, analytics)
Legal Requirements: When required by law, court order, or government authority
Protection of Rights: To protect our rights, property, or safety, and that of our users
With Your Consent: When you explicitly consent to sharing your information

Third-Party Services

We use the following third-party services:

Safaricom M-Pesa: For processing donations (secure payment gateway)
Stripe: For international card payments
Resend: For email communications
Africa's Talking: For SMS delivery
Sentry: For error monitoring and app stability
Google Maps: For location and parish finder services

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

Encryption of data in transit (SSL/TLS)
Secure database storage with encryption
Regular security audits and monitoring
Access controls and authentication
Secure payment processing (PCI DSS compliance)

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the following rights regarding your personal information:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Opt-Out: Unsubscribe from email communications
Data Portability: Request a copy of your data in a portable format
Restrict Processing: Request limitation of data processing

To exercise these rights, please contact us at privacy@ackkitale.org

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience:

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand how visitors use our site
Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

Account data: Until account deletion + 30 days
Donation records: 7 years (for tax and accounting purposes)
Contact inquiries: 2 years
Analytics data: 24 months

10. International Data Transfers

Your information may be transferred to and processed in countries other than Kenya. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Anglican Church of Kenya - Cathedral Diocese of Kitale

P.O. Box 2011-30200

Kitale, Kenya

Email: privacy@ackkitale.org

Phone: +254 54 30200

Website: https://ackkitale.org

Compliance

This Privacy Policy complies with the Kenya Data Protection Act, 2019, and follows best practices for data protection and privacy. We are committed to transparency and protecting your privacy rights.